Check the field reports section. Some are fast learners. Some are slow learners. Many are in between. Choose one that fits you like a tee. Look for NikAFC's field reports and Wall1-e's field reports. I recommend these two so you start on a positive footing. Many field reports are quite depressing. Stay away from those and choose to follow regularly the positive ones.
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Approach. Open. Escalate. Isolate
Here are my two essential rules on texting that will save you tons of time and money:
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