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Yeah Ive found emails are a good option, plus theres a mystery element for her since she doesn't get this too often. The only issue is, its very easy for the email to be taken down wrongly (wrong case, missing letters etc) and the whole thing not working. YES, some of which Ive received probably were deliberately wrong (as with numbers). You always need to double check with her that you've taken it down right.
Very true Max DHV, luckily all of our emails are standardised, so you just need the first initial and last name.