Closed ended questions - questions that involve a yes, no or one where answer. I.E. Where do you work? Whats your name? How old are you? etc.
Open ended questions: Questions that set the stage for elaborate responses. I.E. What do you think about this idea I had.. What made you decide to go with those purple shoes today.. Why don't more people... etc.
Open ended questions will set the stage to get into more elaborate conversation.
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